Because we were on vacation before, many emails were not replied in time. ![]() Best regards, Your iMobie Teamĭear Ana, Thanks for your review but we are so sorry for the inconvenience. Here is the detailed guides: Thanks for your kind understanding and feedback in advance. Please select "Extract Needed Data from Google Account" > select "Google Account" option > select the data. Here is the detailed guides: Method 4: Extract Data from Google Account. Method 3: SD Card Data Recovery Please select "Data Recovery from SD Card" > select "Recovery Mode" option. If you are unable or not willing to root Android device, you can try “Quick Recovery” to retrieve lost data back. Method 2: Deep Recovery from Device Please refer to the detailed instructions to find your lost data back: This necessary condition is that Your Device Status Must Be Rooted. If it failed to help you recover the data, would you please refer to the following recovery methods to recover lost data? Method 1: Quick Recovery from Device Please refer to the detailed instructions to quickly find your lost data back without rooting the device. If you disconnect the device, the program won't show the data. Once you are using the DroidKit to recover the data, it just can help you scan the data from your device, but it won't save the data in the program. But could you please kindly give us a chance to explain this issue? DroidKit can help you recover the lost data from your device, and it won't save your personal data of your device. We sincerely apologize that our software brought a bad experience to you. ![]() Sorry for the inconvenience caused to you. This is my question: "When I attempt to recover files on my phone using imobie's droidkit, will the files on my phone be transferred or stored on imobie's server? Will imobie be able to access my personal data?" Cell phones contain sensitive information of modern people, so it would be an unpleasant experience if my personal data were stored in imobie's database when I scanned my phone using droidkit.ĭear Daisy Rabbit, Thanks for your review but we are so sorry for the inconvenience. And my question will also be helpful to many other users who want to use imobie's droidkit. Therefore, I would like to ask imobie again here because at least imobie seems to be leaving replies on this site. However, after using the droidkit, I asked imobie about the security of my data, but I still haven't heard from them despite the guidance on the web page that they will answer within 24 hours. ![]() I couldn't recover the file I wanted in the end, but it still looked like the program worked. I used imobie's droidkit to recover deleted data on my phone before. Question about security of personal information when using droidkit Thanks for your kind understanding and feedback in advance. Could you please continue to contact the support Team to get the solution? Please don't worry, if we fail to solve your issue, we will refund you based on our Refund Policy. Normally, all your request will be replied within 24 hours on work days and 48 hours on weekends. Would you please have a check? And for the issue of the response from the Support Team, because we have too many emails, so were unable to reply to you in time. I'd like to explain to you that Unlock Apple ID function can support almost all iOS devices with iOS 5 and above. But could you please kindly give us a chance to explain these issues? Given this issue, would you please check your device status? If you want to unlock Apple ID, and the device has been activated. ![]() Dear Dee, Thanks for your review but we are so sorry for the inconvenience.
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